privacy policy

privacy policy

(Published on April 30, 2018)

Sulaiman Al-Bassam Trading Company, owner of the website https://albassamest.com/ar (“Site”), respects your privacy, and seeks to comply with applicable legal requirements regarding the collection, processing and transfer of data. By using https://albassamest.com/ar Or services provided through https://albassamest.com/ar (And by agreeing to the Terms of Use), you agree to the use of your information by Suleiman Al Bassam Trading Establishment, as set forth in this Privacy Policy. Your use of the website https://albassamest.com/ar Subject to your acceptance of the Terms of Use https://albassamest.com/ar And this Privacy Policy. If you do not accept the terms and this Privacy Policy, you must stop using any of the services of the https://albassamest.com/ar website. .

We are committed to maintaining the privacy of registered members and visitors who use or visit https://albassamest.com/ar The purpose of this Privacy Policy is to explain how we use your information, including personal information we obtain from you, during your use of the https://albassamest.com/ar website. .

Information about our customers is an important part of our business, and we are not in the business of selling this data to others. We share information collected by us, as described below, and with the Sulaiman Al Bassam Trading Establishment group of companies/branches/affiliates, which are either subject to this Privacy Policy, or at least follow protective practices such as those described in the Privacy Section.

Collection and use of personal information:

1. While using the website https://albassamest.com/ar You will provide us with certain information, as described below (collectively referred to as “Personal Information”), which we may collect, store and use to provide the Services and perform our contractual obligations, and other such as allowing us to better understand our users and improve the experience and performance of the Site https://albassamest.com/ar For users;

Information about your name, address, phone number, email address, billing and debit and credit card information, order history, comments and information about your visits and use of https://albassamest.com/ar (including your IP address, geographic location, browser type and version, operating system, referral source, length of visit, number of pages, site navigation, etc.).
Information relating to any transactions between you and us or in connection with https://albassamest.com/ar , including information relating to any of your purchases of goods or services.
Information you provide to us to register with us as a registered user (including your account details).
Information you provide to us to subscribe to the services of https://albassamest.com/ar , email notifications, and/or electronic newsletters.
Any other information you choose to send to us, opinions including reviews of products/services.

2. We may use personal information that you provide or that is obtained by us:

To register on https://albassamest.com/ar And manage and provide our services, as stated at https://albassamest.com/ar .
In order to fulfill our agreement to provide services to you, including those relating to the purchase and processing of products and obtaining payment;
To analyse and learn about your personal shopping preferences (e.g. market, customer and product analysis) to enable us to review, develop and improve the products and services we offer, and to enable us to provide relevant information to you and other customers through our marketing programmes. We may use your personal information to make decisions about the use of automated technology, for example to automatically select products and services that we think will interest you from your stored information. We may keep you informed of such products and services including special offers, discounts, promotions and competitions (including products and services of other companies and organisations) by any of the following methods: email, telephone (including automated calls), text messages (SMS), other electronic messages such as picture messages, post, fax or otherwise.

When you provide us with your information, you will be given the option to indicate if you do not wish to receive information about these products and services either from us or from carefully selected third parties.

To administer any prize draws or competitions you may wish to participate in.

3. We may add the personal information you provide to us to information we receive from third parties (such as credit agencies).

Prevent fraud

4. In order to protect our customers and ourselves from fraud and theft, we may share all or any of the personal information we obtain (for example, to confirm identity and other information in customer records, including how you manage your account), with other Sulaiman Al Bassam Trading Company group companies/branches/affiliates, other third parties, companies, retailers, financial institutions and others (including law enforcement agencies) involved in fraud prevention and detection, for their use in the same way.

Phone calls

5. All phone calls (incoming/outgoing) may be recorded for content verification and may be used together with your data for purposes related to regulatory compliance, quality control, employee training, prevention or detection of criminal activity and to resolve issues.

Disclosure of your information

6. While we will make every effort to protect and maintain the confidentiality of the information provided to us, we may share your personal information with other group companies / affiliates / branches of Sulaiman Al Bassam Trading Company and other third parties, companies, retailers and organizations that provide us with the services or products that we provide to you through https://albassamest.com/ar, for the following reasons:

To companies and other organizations to conduct any prize draws or contests.
To our agents, employees or third parties who provide services to us.
any person to whom we assign or transfer our rights and duties under our agreement with you.
If we are required to do so, or if the law compels us to do so either in connection with any legal proceedings or future legal proceedings, or in order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk).

7. In carrying out the activities specified in this section, we may transfer personal information to reputable organizations or companies outside Kuwait. We take steps to ensure that your information is given the same level of protection as is required of us under applicable Kuwaiti law. By agreeing to the Terms and this Privacy Policy, you consent to the sharing of such personal information.

8. If Sulaiman Al Bassam Trading Establishment is sold to a third party, or Sulaiman Al Bassam Trading Establishment otherwise becomes the subject of a merger, consolidation or acquisition, it becomes necessary for us to transfer personal information to a third party, and Sulaiman Al Bassam Trading Establishment in such a case requires that the third party handle your personal information with the same level of care that we have provided to you.

Cookies

9. New and emerging technologies on the Internet help us to make the visitor experience consistent with his tendencies. Sulaiman Al-Bassam Trading Establishment may use these new technologies, including cookies or other technologies, to remember your information when you use https://albassamest.com/ar. We may use these technologies to track activity on https://albassamest.com/ar, prepare reports, assess trends, and monitor the way in which https://albassamest.com/ar is used. By agreeing to the Terms of Use of https://albassamest.com/ar and this Privacy Policy, you confirm your consent to Sulaiman Al-Bassam Trading Establishment's use of cookies and other such technologies for these purposes. If you do not wish to receive cookies, you can change your Internet browser settings to erase all cookies from your computer's hard drive, block all cookies, or receive a warning before a cookie is stored.

Protection

10. We take all reasonable steps to protect against unauthorized access, use, modification, disclosure or destruction of personal information. We protect any personal information we collect using appropriate means, and Sulaiman Al Bassam Trading Company is not responsible for any unauthorized access or use by third parties, unless such access is enabled due to our gross negligence or willful misconduct.

11. Protecting your personal information is very important to us. Therefore, we take the following precautions, among others, to better protect personal information;

We will take reasonable technical and organizational precautions to prevent the loss, misuse or alteration of your personal information including the use of Secure Sockets Layer (SSL) software. Our site is certified by VeriSign and transactions conducted through our site and partnership with KNET and Gulf Bank;
We will store all personal information you provide to us on our servers (password, firewall). All electronic transactions you make or receive will be encrypted using SSL technology.
We only display the last four digits of your credit/Knet card, while in case of using Visa or MasterCard the CVV number written on the back of the card will be requested, and when using Knet cards you will be asked to enter your PIN when using the Knet card. However, it will be necessary to give the entire card number to the appropriate company (Knet or MIGS) during the transaction.

It is important for you to protect against unauthorized access to your account, password and computer so you should ensure that you log out of your account when you exit https://albassamest.com/ar .

Product Review

12. Approximately two weeks after receiving your product, we may send you an email inviting you to review and rate the product you purchased. Additionally, we may occasionally ask if you would like to answer questions about your product, as submitted by other customers.

Please note the following:

Your opinion may be shared on other websites of Sulaiman Al Bassam Trading Establishment / its branches / affiliates of the group.
After you submit your written review, it usually takes 72 hours for the review, question or answer to appear on https://albassamest.com/ar in line with our publishing guidelines.
You can submit your review anonymously or if you prefer you can leave a rating review only.
It is not possible to edit/remove a review after it has been submitted.

If you require any further information about this service or would like your review to be removed you can contact Customer Services.

general

13. You have the option to obtain a copy of the personal information we hold about you. Providing this information is subject to:

Receive a written request from you;
Providing appropriate proof of identity (for this purpose, we usually accept a certified copy of your passport or civil ID card as well as an original copy of a utility bill showing your current address).

14. We may withhold such personal information to the extent permitted by law.

15. You may instruct us not to use personal information for marketing purposes by email at any time. If you are concerned that any of the personal information we hold is inaccurate, you may contact us.

16. https://albassamest.com/ar may contain links to other sites. Sulaiman Al-Bassam Trading Company is not responsible for the privacy practices of sites that it does not operate, and we encourage users to read the privacy statement of each site that collects personal information.

17. Any changes to the Privacy Policy will be posted on https://albassamest.com/ar and with respect to any personal information and other information we collect in the future, will be effective as of the date of posting (see posting date above). It is your responsibility to review the Privacy Policy from time to time and you should ensure that you are aware of any changes. We also have the right to notify you of changes to our Privacy Policy by email. Address: Riyadh - King Fahd Road - Al Olaya View

What are cookies?

Most web browsers (such as Internet Explorer, Firefox, and Safari) are set to automatically accept cookies by default. If you do not wish to receive cookies or other tracking technologies, you can usually set your browser to remove or reject browser cookies or to prompt you for consent before accepting a cookie. You can also delete cookies that have already been set. The “Help” function within your browser should tell you how to do this. However, note that if you adjust your browser settings to block or reject cookies (including essential cookies), this may affect your use of our Site. You may lose some of the functionality of our Site and may not be able to access all or parts of our Site. Please also visit our website for more information about cookies and how to disable them.

Ensuring your privacy with Sulaiman Al Bassam Company: Sulaiman Al Bassam Company promises not to sell or rent your personal information to any third party (except as stated in this Privacy Policy) without your consent. We and/or our authorized third party service providers are authorized to use the personal information you have provided to provide you with the services we provide.

Third Party – Service Providers

We employ other companies and individuals to perform functions on our behalf. Examples include processing orders, delivering packages, sending postal mail and email, analyzing data, providing assistance and marketing, providing search results, and processing credit card payments. They have access to personal information needed to perform their functions, but it is not used for other purposes.

Information that may be collected from you

Sulaiman Al Bassam Company collects the information provided by you in the register together with the information we learn about you from your visit to our site and your use of our services. We also collect information about the transactions you carry out including details of payment cards used. We may collect additional information in connection with your participation in any offers or competitions we provide and the information you provide gives us feedback to complete your profile. We also monitor customer traffic patterns and site usage, which enables us to improve the service we provide. We will only collect information that is necessary and relevant to us to provide you with the services available on the site.

We may collect the following personal information about you, such as:

Name including first and last name

Mobile number and contact details

Profile (Title)

You may terminate your account at any time. However, your information may remain stored in archives on our Services even after deletion or termination of your account.

Credit Card Details

We do not store any credit card details in our database or server. It is important for you to protect against unauthorized access to your password or your computer. Make sure to log off when you are finished using a shared computer.

Our Uses of Your Information

We use your personal information and contact information to:

Contact you whenever necessary.

Providing the requests/services requested by you

Preserving social history and governed by existing law or policy

Contact you to conduct a survey or poll

To notify you if you win any competition.

To send promotional announcements from our advertising sponsors or contests

Who is allowed to use Al Bassam Company?

Sulaiman Al Bassam Company does not allow the purchase of products by children. If you are under 18 years of age, you may browse the website https://albassamest.com/ar but you may not purchase any product without the participation of a parent.

Information you can access

https://albassamest.com/ar gives you access to a wide range of information about your account and your dealings with https://albassamest.com/ar for the purpose of viewing, updating and editing that information.

When is your information disclosed?

We will not use your personal information for any purpose other than to complete a transaction with you. We do not rent or sell your personal information, and we will not disclose any personal information to any third party unless:

to have your permission

To provide the products and services you have requested.

To assist in investigating and preventing actions related to illegal and unlawful activities, suspected fraud, a threat to the safety or security of any person, violations of the Terms of Use of https://albassamest.com/ar or to defend against legal claims.

Special circumstances such as compliance with subpoenas, court orders, requests/order from legal authority or law enforcement agencies requiring such disclosure.

What choices do you have regarding the collection, use and distribution of your information?

Providing personal information is completely voluntary. You are not required to register with us in order to browse our site. However, we offer some services to unregistered visitors only. You may change your interests at any time, and opt-in or out of marketing/promotional/newsletters. https://albassamest.com/ar reserves the right to send you certain service-related communications, which are considered part of your https://albassamest.com/ar account with the ease of unsubscribing. You may update your information and change your account settings at any time.

Upon your request, we will remove/block your personal information from our database, thereby canceling your registration. However, your information may remain stored in archives on our Services even after deletion or termination of your account.

If we plan to use your personal information for any business purposes, we will notify you at the time we collect such information and allow you to opt out of having your information used for such purposes.

Protection

To protect against the loss, misuse or alteration of information under our control, we have in place appropriate physical, electronic and managerial procedures. For example, our servers are only accessible to authorized personnel who share your information with employees on a need-to-know basis to complete the transaction and provide the services requested by you.

Although we will endeavor to maintain the confidentiality of your personal information, transmissions made over the Internet cannot be guaranteed to be completely secure. By using this site, you agree that we have no liability for disclosure of your information due to errors in transmission or unauthorized acts of third parties.

Access or change your personally identifiable information

To protect your privacy and security, we will verify your identity before granting access or making changes to your personally identifiable information. If you have registered your profile on Extra, your username and password are required at https://albassamest.com/ar in order to access your profile information.

We reserve the right to change or update our policy at any time. Such changes shall be effective immediately upon posting on this site. You may submit your views, suggestions if any by submitting your feedback by contacting us https://api.whatsapp.com/send?phone=966920001851

You can contact us by phone 920001851 or email: [email protected]